Elektra combines world-class clinical care with a private education platform to become your go-to resource for menopause care, support, and community…everything you need to thrive during this 8-10 year transition (and beyond!).

Step 1: Schedule a visit with one of our board-certified clinicians. 
Step 2: Complete a menopause questionnaire identifying your top symptoms, burning menopause questions, health history, and goals.
Step 3: After your 30-minute visit, you’ll receive a personalized care plan so you know the steps needed to start feeling better (labs and prescriptions ordered, if needed).
Step 4: Join Elektra’s private education and community platform to get access to Elektra’s library of menopause education and invites to virtual private events. Once signed up for the platform, you’ll get paired 1:1 with an Elektra Guide (aka Menopause Doula) for support, lifestyle education, and goal setting.
Step 5: Get ongoing support from your care team (clinician & Guide) to start feeling better, faster!

If you’re experiencing symptoms related to the menopause transition (such as hot flashes, insomnia, or low libido to name a few), then Elektra is probably for you (with a few exceptions for, like new cancer patients undergoing chemotherapy and anyone taking hormones for fertility or gender-affirming care). Sometimes, people may be experiencing symptoms that aren’t due to menopause; in those cases, Elektra clinicians may refer you to in-person care with another clinician.

Nope, Elektra is designed to complement but not replace your local care. Since we don’t do in-person visits (just telemedicine), it’s important for you to continue your care with a local gynecologist and/or primary care provider for regular pelvic exams, issues that require a physical evaluation, and any non-menopause concerns.

Looking for a new provider for in-person care? Elektra clinicians can provide referrals as needed.

Less than 20% of OB/GYNs receive menopause training in their residency programs, and others simply don’t spend time on it during a visit. This means that many women who consult their clinicians don’t receive the care they deserve (in fact, 70% of women who seek menopause care don’t receive treatment).

Elektra is trying to fill this gap with clinicians who are specially trained in menopause — although it’s important to note that we are designed to complement, not replace, your in-person care.

Elektra clinicians can treat menopause symptoms including hot flashes, sleep concerns, fatigue, vaginal dryness/painful sex, and more. We can also address menopause-adjacent health concerns such as high cholesterol, hypothyroidism, hypertension, anxiety/depression, etc.

Elektra follows an evidence-based approach closely adhering to guidelines set forth by The Menopause Society (formerly The North American Menopause Society). This includes the use of FDA-approved hormonal and non-hormonal medications.

While Elektra clinicians may order labs as appropriate, they do not order saliva or urine-based testing (i.e. DUTCH test).

Elektra’s clinicians are women’s health experts who have sub-specialized in menopause and women’s health at midlife. They work closely with Elektra’s Chief Medical Officer, Dr. Nora Lansen, a board-certified MD.

Booking is easy and can be done entirely online here.

Prefer to book by phone? We can be reached at (646) 760-6669.

Initial visits with our board-certified, menopause-trained clinicians are scheduled for 30 minutes. Follow-up visits are 15 minutes and can be scheduled as needed with your clinician.

As a patient, you also have access to our private education platform where you can receive 1:1 support from an Elektra Guide (aka “menopause doula”) who is here to complement clinical care with lifestyle and education resources, as well as emotional support.

You’ll receive a link to join your video visit 1 hour before your appointment. If you don’t receive a link or are having trouble joining your appointment, please call us at 646-760-6669.

You can send your clinician a secure message by logging into your patient portal here. It may take 2-3 business days to receive a reply. If you have urgent needs during business hours, please text us at 646-760-6669. In the case of a medical emergency, please dial 911.

Elektra clinicians are more than happy to collaborate with your existing care team and can communicate through call, fax, and email. We also offer secure, direct communication with clinical practices that have an EHR that synchs with Athena.

How much, and what we share with is entirely up you. We can do what works best for you and your care team, whether that’s coordinating directly with a specialist, or providing you with a care summary that you can discuss at your routine physical.

Life happens…we totally get it! We just ask that you cancel or reschedule your appointment more than 24 hours in advance to avoid incurring a $50 charge. You can do so by texting us at 646-760-6669 or sending a secure message through your patient portal.

If you’re late to your visit, you may incur a fee and will likely be asked to reschedule your appointment (we want to be sure your clinician has enough time to spend with you!).

If you are running a few minutes late, please text us at 646-760-6669 to let us know, or send a secure message through your patient portal.

At the moment, Elektra is licensed to see patients for clinical care in Connecticut, New York, Florida, Massachusetts, and Pennsylvania…with more coming soon! Not in those states? Sign up for our weekly newsletter to stay in the loop on all things menopause and be the first to know when we expand access.

Elektra clinicians can prescribe FDA-approved medications (both hormonal and non-hormonal) and recommend supplements. All prescriptions will be sent to your preferred pharmacy — we don’t sell them directly.

If you’re up to date on your follow-ups, then we’d be happy to refill your medication without seeing you for a visit. (Typically, once you’re on medication and a stable dose has been established, we ask to see you for a follow-up every 6 months.)

Elektra’s clinicians can order any labs. But menopause isn’t one-size-fits-all, and the last thing we want is to order a generic panel of labs that doesn’t provide relevant, actionable information. So the labs that make the most sense for you will be determined during your visit once your clinician has a full picture of your health history, symptoms, and goals.

Elektra clinicians can prescribe both hormonal AND non-hormonal prescription treatments as well as evidence-backed supplements.

We don’t prescribe compounded or non-FDA-approved medications. Also, while weight management is a common challenge among patients in this phase of life, Elektra is not currently providing medical weight loss management.

At this time, a few of Elektra’s clinical experts are able to prescribe testosterone to patients who reside in NY. A clinical care appointment is most appropriate to determine whether testosterone would be a safe and appropriate treatment option.

While weight management is a common challenge among patients in this phase of life, Elektra is not currently providing medical weight loss management through the prescribing of GLP-1s.

Elektra clinicians do not order saliva or urine-based tests (i.e. DUTCH test) as it is not evidence-based, or FDA-approved.

Yes! Elektra is in-network with select insurance plans and actively working to expand coverage with others. Currently, our care services are covered by:

In New York:

• Aetna
• UnitedHealthcare
• Cigna
• EmblemHealth
• WellCare
• Anthem BlueCross
• Medicaid
• Medicare
• Molina Healthcare
• MVP Health Care
• Healthfirst

In Connecticut:

• Aetna
• Anthem BlueCross
• ConnectiCare
• WellCare
• Medicare

In Massachusetts: Medicare

In Florida: Medicare

In Pennsylvania: Medicare

We also accept out-of-pocket patients and can provide a superbill you can submit to your insurance carrier for out-of-network reimbursement. And remember, even if Elektra isn’t covered by your insurance plan, your labs and medications likely will be.

If you’re in-network with Elektra, you’ll just have to pay the cost of your regular copay or coinsurance. If you’re out-of-network, the cash pay price is $249 for your initial visit (30 minutes), followed by $149 for subsequent 15-minute visits. We always recommend you confirm your insurance coverage before any visit.

Yep, you can use your HSA or FSA card to pay for Elektra care visits!

Insurance is complicated, and co-pays, deductibles, and co-insurance vary depending on your plan. If you have any questions regarding your financial responsibility, we recommend contacting your insurance plan.

You can also text Elektra’s insurance verification number at 414- 888-6578 for any questions regarding insurance. Just text an image of the front and back of your insurance card, as well as date of birth.

Some insurance plans may require that you receive a referral from your PCP. We recommend checking with your insurance prior to a visit to confirm whether a referral is required.

You can also text Elektra’s insurance verification number at 414- 888-6578 for any questions regarding insurance. Just text an image of the front and back of your insurance card, as well as date of birth.

Nope! All patients get complimentary access to our private education platform for evidence-based readings, virtual events, & 1:1 support from your Elektra Guide (aka “menopause doula”).

All patients get access to Elektra’s private education and community platform where they can access:

– Evidence-based educational readings and videos on symptoms, supplements, hormone therapy & more
– A supportive community and invites to exclusive virtual events
– 30-minute educational video visits with your Elektra Guide (aka “menopause doula”) who will prepare a personalized wellness plan for you with symptom-specific education, lifestyle interventions, and more
– Unlimited messaging for ongoing support (and accountability!) from your Elektra Guide

Menopause is complicated! And most of us (through no fault of our own) simply aren’t aware of what’s happening to our body during this transition. Most clinicians lack any training in menopause and others simply don’t spend time on it during a visit. Elektra is different.

All Elektra patients have access to a private platform where they can meet 1:1 with a Menopause Guide and access our robust library of education. Guides act as care extenders, helping patients put their care plans into action while providing educational context and resources. Clinical care — coupled with platform access — empowers patients to take control of their health and understand the changes happening in their bodies.

Unlike Elektra Clinicians who provide telemedicine care in select states and can order labs and prescribe as needed, Guides can see members in all states and provide non-clinical support.

Elektra Guides are healthcare professionals you can think of as part-accountability partners, part-menopause doulas. They work 1:1 with patients who join our private platform to help them feel educated and empowered during their menopause journey. This comes to life in the form of symptom-specific education, lifestyle interventions, supplement information, and product recommendations.